FAQ

How long will it take to get my orders?

All orders will be shipped from our local warehouses. Please expect orders to ship within 6-12 business days and the average delivery time is 6-14 business days,
depending on your location. Please check the shipping policy for details:

If product is damage during shipping, what should i do?

Contact our customer support within
30 days of receiving your order for assistance with any issues. Provide proof
of damage for return or replacement.

Can i use discount coupons? Where can i find it?

Yes, of course! New clients can get a 10% OFF discount via our website Pop-Up. Additionally, you can subscribe to our newsletter to stay updated on the latest discounts and promotions.

Is there a workout guide included with purchase?

Yes, the price includes a free e-book for training and exercises, which you will receive immediately by e-mail after placing the order.

What is included in my purchase?

  • 1 Compact Pilates Reformer
  • 2 Resistance Bands
  • 2 Push-Up Attachments
  • 1 Phone Holder
  • 1 Countdown Timer
  • 1 knee cushion mat
  • 1 free e-book workout guide

Is there a weight limit for the reformer?

The weight limit is 400 pounds

Doed it come assembled?

Yes, the board comes fully assembled so you can start your sporting experience right away.

How do i use my Fit Board?

It's freaking easy. You just place it on a flat surface, adjust the resistance and go, you can use the exercise book or play a video.
The board is made so that it can be used by all ages, whether you are advanced or not.